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Tidy IT: emails, chats, and files in one app

If you’re like most people, your chat app is limited to asking basic questions or maybe touching base with a colleague. You switch tabs to do one thing and toggle back to do another. It would be great if completing a task were just a matter of keyboard shortcuts and menu items in a single window.

Include VoIP phones in your recovery plan

Disasters can happen at any time, and if your company is unprepared, it can put you out of business. One of the most essential technologies today is Voice over Internet Protocol (VoIP) telephony systems. Should a disaster knock your VoIP offline, you will lose people, productivity, and ultimately, profit.

Beware of apps bundled with Windows 10

Have you bought a new PC or laptop recently? Don’t be too impressed by so-called value-added pre-installed software, as these take up storage space and use up processing power. More than this, a new report shows that free trial versions of browser toolbars, video games, and antivirus programs can make you vulnerable to cybersecurity threats.

Virtualization is different from the cloud

Cloud computing and virtualization are similar but that doesn’t mean that one can be substituted for the other. Each has its own benefits, so it pays to know how both work, so you can take advantage of them.

Virtualization
Imagine a company with five servers, each assigned a single task such as storage, email, etc.

How to make the most out of your CRM

The effectiveness of your business's day-to-day operations is the best indicator of whether your customer relationship management (CRM) software is performing to expectations. CRM is revolutionizing the way businesses interact with customers, but are you integrating CRM into your business in the best possible way? Learn how you can transform your business with the following best practices:

Always update customer information

A CRM system is only effective when the data it provides is current.