Blog

Data storage: HDD and SSD defined

Computer and laptop buyers today need to make a decision between getting either a solid state drive (SSD) or a hard disk drive (HDD) as a primary storage component for their device. But which one is the better choice? In this article we outline the distinct features of SSD and HDD so you can make the right decision for your next purchase.

Engaging on-hold messages via VoIP

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can improve customers’ on-hold experience with Voice over Internet Protocol (VoIP).

VoIP phone systems help make waiting on the line bearable or even downright enjoyable via the sharing of fun anecdotes and info, playing of on-brand music, and the conveyance of engaging messages.

What are Microsoft 365 Groups connectors?

Microsoft 365 Groups is a cross-application service that lets users choose the people with whom they want to collaborate and share resources, such as a document library or a Microsoft Outlook inbox. And with its connectors feature, anyone can send information — even those from third-party apps — to the rest of the group right in their shared inbox.

How business intelligence can help small businesses

Your small business’s data is valuable, and utilizing it for growth strategies lets you discover opportunities. One way to do that is to use business intelligence (BI) tools. Multinational companies have been using them for years with the assistance of experts who help make sense of massive amounts of data.

Two excellent ways to verify user identity

A secure login process is an excellent way to protect your business from cybercriminals.
When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options.

Microsoft Teams vs. Google Meet

The use of online communication and collaboration tools has hit record highs in the past few months on account of the coronavirus-induced shift in work arrangements. Among the most popular platforms right now are Microsoft Teams and Google Meet, which allow organizations to easily connect with colleagues and clients remotely.

How to get the most out of Microsoft Teams

Do the features of your company’s chat application feel limited? With many tasks and people involved in daily work, having a centralized chat app to help you organize your team not only makes you more efficient, but it also saves time. Here’s how you can use a simple app that lets you do much more.