Although Voice over Internet Protocol (VoIP) systems are more dependable than traditional landlines, there's always a chance of downtime since the whole network is connected to the internet. If your internet connection fails, so does your business phone service.
Voice over Internet Protocol (VoIP) telephony systems are more mobile, have greater functionality, and cost less than traditional landline phones. But like any type of IT, VoIP is vulnerable to disruptions caused by equipment failure, disasters, and cyberattacks.
Telecommunications systems are extremely valuable, especially for businesses focused on sales and customer service. One day without these services can prove fatal for any business, which is why a well-crafted disaster recovery plan that protects Voice over IP (VoIP) networks is crucial.