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How AI improves customer service

May 28th, 2018 sdjones Business 2018may28business_a, ai, business technology, Business Value, chatbot, customer service
How AI improves customer service

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support.

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