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Cutting IT hardware costs with thin and zero clients

Cutting costs is great for business, but only if doing so does not result in lower-quality products or services. You can achieve this kind of compromise in your IT system, too. Instead of investing in expensive computer hardware, you can opt for affordable but powerful thin and zero clients.

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction.

Microsoft 365 signals a new era of productivity for SMBs

Microsoft 365 isn’t just a new name for the tech giant’s old product Office 365. The new software comes with chock-full of tools that will empower employees, protect data, and provide business leaders with comprehensive oversight and control. Check out its features below.

How MSPs are supporting clients during the COVID-19 pandemic

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual.

Why the latest Windows 10 update is blocked on some PCs

May 2020 Update, the newest iteration of Windows 10, has been released to the public. However, some systems were found to be having some issues with the latest version, prompting Microsoft to block its installation on some devices. If your PCs are affected, here’s what you need to do.

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected.

Give your home Wi-Fi a boost with wireless repeaters and access points

Residential Wi-Fi connections are slower and less reliable than enterprise-grade ones. But now that more people have shifted to remote work, having a fast and stable wireless connection at home is more important than ever. What can you do to ensure you don’t suffer dropped Wi-Fi signals while you’re in a videoconference or finishing up a report? Look into getting wireless repeater devices and additional access points.

VoLTE: What is it, and how different is it from VoIP?

It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more.