Hosting System Engineer


This position is responsible for maintaining the design and integrity of customer’s hosted systems, along with coordinating complex projects.

Basic Responsibilities would include but are not limited to:

  • IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, and VMware
  • Support services for Microsoft-related technologies: Windows Server, Exchange, Lync, SQL, SharePoint, etc.
  • Engineer and implement system solutions for customers using technologies that meet their needs
  • Citrix solution implementation and support
  • Coordinating client onboarding projects into the hosted Citrix environment
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Shift Hours are: 8AM to 5PM, Monday-Friday


Experience Required:

  • Minimum eight (8) years relevant experience working as an inside or an outside support resource
  • Two-year degree, or active pursuit of a two-year degree
  • Professional IT Certifications, such as: Microsoft MCSE, Citrix CCEA or CCIA, or VMware VCP
  • Experience managing EMC or Equalogic SAN storage
  • Experience managing Exchange 2010

Skills Required:

  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
  • Diagnosis skills of technical issues
  • Ability to multi-task and adapt to changes quickly
  • Self-motivated with the ability to work in a fast moving environment
  • Firm understanding of server hardware
  • Ability to follow complex detailed instructions to accomplish more complex tasks
  • Firm understanding of virtualization technologies (VMware, Citrix XenApp and Citrix XenDesktop)
Benefits package available for full-time employees.


If you are interested in exploring an opportunity with us, fill in the form below and attach your résumé.

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