5 Questions to ask before upgrading to VoIP

Voice over Internet Protocol (VoIP) services are increasingly replacing traditional office landlines because they offer unparalleled consistency and cost-efficiency. However, before upgrading to a VoIP system for your business, there are some considerations you need to ask yourself:

What are your network needs?

When contemplating whether or not to get VoIP, it's vital to determine how much control you need over your network.

VoLTE: What is it, and how different is it from VoIP?

It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more.