VoIP optimization tips: Don’t let the holidays overwhelm your business

The holidays bring great opportunities to boost sales. With increased customer activity, you have to ensure that your Voice over Internet Protocol (VoIP) system is capable of handling the extra load. Here are some ways you can optimize your VoIP system for the holiday rush to ensure that your customers have a positive experience and that your business benefits from the increased traffic.

Tips to optimize your VoIP systems for the holidays

For many businesses, the holidays can be one of the busiest times of the year, with clients calling left and right. Fortunately, Voice over Internet Protocol (VoIP) systems offer numerous cloud-enabled features that ought to help you handle large volumes of calls and cover periods when you are closed.

Microsoft ending support for Office 2013

Office 365 subscribers have a little less than a month to enjoy a fully-supported Office 2013 productivity suite. In an effort to push users towards the 2016 version of Office 365, Microsoft will no longer focus on their Office 2013 offerings. Although the announcement is hardly surprising -- considering Microsoft’s track record with software upgrades -- there are extra details you should know.