As the world becomes increasingly interconnected, businesses require robust and versatile communication systems to maintain a competitive edge. Today’s business phone systems have evolved to meet these demands, leveraging the power of cloud and cutting-edge technologies.

Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it offers a number of features and benefits that can help reduce costs while improving communication.

Every business owner knows that having a business continuity plan (BCP) is crucial to surviving any disaster. However, some still tend to overlook certain aspects of a BCP strategy, causing the plan to go up in flames. Ensure a solid BCP by knowing these five critical mistakes to avoid.

Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service (QoS).
What is QoS?
VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

Electronic medical records (EMRs) digitize your paper medical records and, when properly implemented, can generate a positive return on investment and improve organizational efficiency. The major drawbacks of paperwork are that it hinders a healthcare institution’s ability to treat patients and slows down processes.

Families and communities all over the world have been told to shelter in place. However, despite social distancing measures, people are still able to connect to one another, thanks to the cloud.
Cloud computing helps buoy economies
For many people, being forced to stay at home means being unable to earn money or spend money on in-person services and activities that form dense congregations, such as watching movies or attending concerts.

More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that if they don’t find a way to adapt to the crisis, they’ll end up closing their doors for good.

The global pandemic hasn’t defeated many hard-working managers and teams. They’re protecting themselves from the virus, meeting deadlines, collaborating on projects, and hitting business goals, all while working from home. In this article, we’ll go through a list of the essentials tools for the new normal that is remote working.

With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings that could prove fatal to operations in this time of crisis.

In the event of a disaster, businesses must make sure their servers and data are safe. But simply backing up your data doesn’t guarantee business continuity. Here are the mistakes that companies should avoid when preparing for the worst-case scenario.