SITUATION

A property management company which managed, owned and operated hotels and conference centers had realized that as their business had grown so had the need for remote employees to stay in constant communication and to have secure access to their core

business data and applications.

Much of the existing IT infrastructure had been purchased over the years in response to isolated events.  There was little standardization and no long term plan or budget.

Ideally the Client wanted to avoid or limit the risks associated with misjudging the speed and pattern of their future growth.  They realized that an over estimation could result in their purchasing unnecessary hardware and software. 

Given the relatively short effective lifespan of such items they did not want to risk wasting the upfront capital or to be committed to pointless lease payments.

BlueRock upgraded the Client's infrastructure by procuring new laptops for the mobile workforce and also provided them with a hosted Microsoft Windows Terminal Services solution.

The laptops are standardized across the Client's business and enable BlueRock to support and maintain them using techniques usually found in much larger corporations.

The hosted solution provides the Client with Microsoft Office 2003 Professional software - with antivirus protection and all data stored centrally and regularly backed up.

The mobile staff also have access to the company's accounting package and other key applications from where ever they happen to be – whether at a customer’s site, on the road or at home.  Most importantly, this solution was implemented while maintaining the security and integrity of the existing data and systems.