It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more.
All business users must have access to the latest security and non-security updates in Microsoft 365. But there are businesses that prefer to update their applications and systems once a month and there are others that would rather get them as soon as they become available.
With the COVID-19 pandemic, many business owners are cutting costs and jeopardizing their organization’s efficiency as a result. If you want to avoid this outcome, you should invest in cloud technology. The cloud will not just help you save money, but it will also help your business run more efficiently.
Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster.
Microsoft keeps to its commitment to innovation, function, and form with its latest iteration of Windows 10, coming out in the last week of May 2020. Security patches and critical system updates come as standard, but users can also expect quite a few more changes to the operating system.
When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems.
Digital technology has revolutionized many industries, and it's no surprise that it’s making waves in healthcare. Numerous advancements are helping reform unsustainable healthcare systems, develop cheaper, faster, and more effective cures for diseases, and improve the welfare of patients and healthcare providers alike.
Printers are one of the most frustrating computer hardware to fix. They will often display an error message that tells you little about how to solve the issue. But by being aware of some of the most common printer problems and how to troubleshoot them, you can fix the issues and stay productive.
When working remotely, there are many tools your business can use to communicate. You have email, old-fashioned phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go.
Microsoft recently introduced its new Microsoft 365 (M365) Personal and Family subscriptions, which will replace their Office 365 (O365) Home and Personal plans. The company wants its new bundles to be "the subscription for your life to help you make the most of your time, connect, and protect the ones you love, and to develop and grow.
