Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look.
Microsoft is working hard to ensure that its popular cloud-based productivity suite Office 365 is constantly being improved. Because of the great products and support offered, businesses are starting to shift to the platform. If you're considering moving to Office 365, you should be aware of five factors that can affect the migration process.
It’s almost impossible to run a business today without using some type of cloud technology. But despite its pervasiveness, many business owners are unsure about which solutions will benefit their organization most. In our experience, there are six categories you should focus on first.
There are several factors that contribute to a business’s success, such as a good location, quality products and services, and a well-planned marketing strategy. But one important component that every company should have is a reliable customer relationship management (CRM) system.
If you’re noticing a significant slowdown in your Windows PC’s performance, it may be because it’s bogged down by too many unnecessary files. Free up some disk space and revitalize your machine by using the Disk Cleanup tool.
As the number of cybersecurity threats increases, many business owners have no recourse but make cybersecurity a priority. But how does one know if your security measures are actually keeping your enterprise IT assets safe? Here are five ways you can tell if your security isn’t sufficient.
More and more healthcare organizations are turning to managed services providers (MSPs) for their IT needs. This lets hospitals and clinics focus on being healthcare providers and not on being ad hoc IT professionals learning on the fly.
Here are some things to look for in a managed services provider before you consider partnering with one.
Mobile devices are a popular tool for many employees, most of whom will at some point use their personal device for a work-oriented task. Companies are adopting a BYOD or bring your own device policy to help bolster motivation and productivity. Another similar trend gaining popularity is CYOD or choose your own device.
Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS.
What is QoS?
VoIP providers and IT experts define “Quality of Service” as the overall performance of a VoIP system or network.
Within Office 365 Groups, there’s a feature called Connectors. It allows you to link to popular third-party services without ever having to leave Outlook. This means relevant content and updates that you want are sent immediately to your group feed, making workflow more seamless.